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3.6 | 2430 Reviews

26.8 cu. ft. 36-Inch Width Standard Depth French Door Refrigerator with Exterior Ice and Water and PrintShield™ finish

KitchenAid KRFF507HPS

Features

  • EXTENDFRESH Temperature Management System for fresh & frozen food
  • FRESHCHILL Temperature-Controlled Full-Width Pantry
  • Humidity Controlled Crisper drawers to help produce stay fresh
  • IN-DOOR-ICE system to save shelf space

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.6875"
  • Height: 69.875"
  • Depth: 36"
  • Energy Star Rated: Yes
  • Refrigerator Size: 26.8 (cu. ft.)
  • Fresh Food Capacity: 19.03 (cu. ft.)
  • Freezer Capacity: 7.77 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: Yes
  • WiFi Connected: No

See More

 
Image Feature

2-Tier Freezer Drawer with Storage Dividers

Allows you to organize frozen items on two levels, making them easier to access. It includes storage dividers in the lower basket to help keep smaller items easy to find, so it's easy to keep the lamb chops separate from the pork chops.

Image Feature

Humidity Controlled Crispers

Provide a dedicated storage option with adjustable humidity levels. They let you select the high humidity that keeps romaine crisp, or the arid environment that helps figs and apricots stay fresh.

2-Tier Freezer Drawer with Storage Dividers Allows you to organize frozen items on two levels, making them easier to access. It includes storage dividers in the lower basket to help keep smaller items easy to find, so it's easy to keep the lamb chops separate from the pork chops.

ExtendFresh™ Temperature Management System Separately monitors the temperatures in the refrigerator and freezer through a sensor located in each, to help ensure fresh fruit juices don't become frozen and prawns avoid freezer burn.

FreshChill™ Temperature-Controlled Full-Width Pantry Provides a manual temperature setting that lets you maintain the freshness of ingredients as varied as a whole salmon or large eggplants. It gives you total control over of the amount of cool air that enters the drawer.

Humidity Controlled Crispers Provide a dedicated storage option with adjustable humidity levels. They let you select the high humidity that keeps romaine crisp, or the arid environment that helps figs and apricots stay fresh.

In-Door-Ice® System Adds interior room in the refrigerator with an ice bin that mounts on the inside left door to allow for extra space on the shelves.

LED Lighting Uses less energy than incandescent bulbs. Multiple lights are purposefully placed throughout the refrigerator and freezer, making it easy to find items at a glance.

Light-Touch Controls Provides easy operation with touch-pad controls for all refrigerator functions.

Max Cool When selected, automatically adjusts the temperature in the refrigerator and freezer to the lowest setting as needed. This helps keep the refrigerator at the ideal temperature even when you have the doors open for an extended period in order to load all your freshly purchased produce.

Measured Water Fill Displays and automatically dispenses water in ounces, cups or liters. You can choose from three programmed settings to pour a measured amount. Plus, two custom presets can be programmed for items you frequently fill like a coffee pot or water bottle.

Metallic Accents on Shelf Trim Are applied to the leading edges of the refrigerator shelves. These rich accents complement the gloss finish of the interior, to make finding your ingredients as much of a pleasure as using them.

PrintShield® Finish Resists smudges and fingerprints. The specialized coating for stainless steel is easy to clean with just water and a soft cloth, so you can spend more time cooking and less time cleaning up.

PrintShield™ Finish Resists smudges and fingerprints. The specialized coating for stainless steel is easy to clean with just water and a soft cloth, so you can spend more time cooking and less time cleaning up.

Pull Out Tray Provides an ideal space to store large platters of appetizers and then access them with ease to keep you in the creative flow. It resists moisture and stains, and is removable for easy cleanup.

SatinGlide® Crispers and Pantry Enable the crisper and pantry drawers to open and close with exceptional smoothness.The glides allow effortless movement, even when a drawer is fully loaded with melons or squash.

Slide-Away Split Shelf Helps maximize the storage space and optimize the organization of your refrigerator. The versatile design lets you retract the front of the shelf to accommodate tall items such as a pitcher of fresh-squeezed juice.

Star-K Certified STAR-K KOSHER CERTIFICATION for use on the Jewish Sabbath and other religious holidays.

Through-the-Door Ice and Water Dispenser Provides quick and easy access to chilled water and ice.

Features

  • EXTENDFRESH Temperature Management System for fresh & frozen food
  • FRESHCHILL Temperature-Controlled Full-Width Pantry
  • Humidity Controlled Crisper drawers to help produce stay fresh
  • IN-DOOR-ICE system to save shelf space
  • LED lighting in refrigerator and freezer
  • Light-touch controls for all functions
  • Max Cool automatic temperature compensation
  • Measured/Favorite Water Fill with presets and custom settings
  • Metallic accents on shelf trim
  • Easy-clean PRINTSHIELD finish resists smudges and fingerprints
  • Pull out tray designed to hold platters when entertaining
  • SATINGLIDE crisper and pantry drawers
  • Slide-away shelf retracts to accommodate tall items
  • Star-K Kosher Certified
  • Exterior Ice and Water Dispenser designed to support food prep
Certifications
Ada Compliant No
Cee Tier Rating Not Rated
Energy Rating (kwh/year) 710
Prop65 Standard - Standard
Ul Yes
Ule Environmentally Preferred Certified Passed 60 point AHAM (Association of Home Appliance Manufacturers) Sustainability Standards
Controls
Automatic Defrost Yes
Control Location Exterior Dispenser
Control Lockout Yes
Cooling Type Single Evaporator
Door Ajar/open Alarm Yes
LCD Touch Screen No
Max Cool/fast Cool Yes
Details
Door Style Configuration French Door
Installation Configuration Freestanding
Refrigeration Configuration Refrigerator
Refrigerator Type French Door
Dimensions
Product Height 69.875
Height To Top of Door Hinge 69.875
Carton Height 72.75
Gross Weight 371
Height To Top of Cabinet 68.625
Carton Width 38.5
Total Refrigerator Capacity Volume 26.8
Product Depth 36.0
Depth With Door Open 90 Degree 48
Depth Excluding Doors 29.625
Cabinet Width 35.625
Depth Closed Excluding Handles 33.25
Depth Closed Including Handles 36.625
Dispenser Options Control/Child Lock; Filtered Ice; Filtered Water; Measured/Metered Fill; Night Light; Slide out Tray
Dispenser Type Exterior Ice and Water
Carton Depth 36
Freezer Capacity Volume 7.77
Refrigerator Capacity Volume 19.03
Dispenser Pad Color Black
Net Weight 331
Product Width 35.6875
Exterior Details
Base Grille Color Grey
Cabinet Color Grey
Cabinet Finish Textured
Counter Depth No
Door Color Fingerprint Resistant Stainless Steel
Door Finish Smooth
Door Style Contour
Handle Color Stainless Steel
Handle Material Metal
Handle Type Reach Through Handle
Hidden Hinge Yes
Filter Details
Air Filter Indicator/reset No
Fresh Flow Air Filter Included No
Produce Preserver No
Water Filter Indicator/reset Yes
Water Filter Location Interior
Water Filter Part Number EDR2RXD1
Freezer Details
Freezer Compartment Type Slide-Out Door 2 Tier
Freezer Door Bins Pizza Pocket
Freezer Door Type Pull-Out
Freezer Drawer/basket 1 Full Width Lower Plastic; 1 Full Width Upper Plastic
Freezer Lighting LED
General
Energy Star® Qualified ENERGY STAR® Qualified
Icemaker Details
Icemaker Factory Installed
Icemaker Location Refrigerator Door
Types of Ice Crushed/Cubed
Refrigerator Details
Humidity-controlled Crispers 2 Half-Width
Liner Finish White
Number of Doors 3
Number of Interior Shelves 5
Pantry Drawer Yes
Refrigerator Door Bins 2 Fixed Gallon; 3 Adjustable Gallon
Refrigerator Lighting LED
Spill-proof Glass Shelves 1 Slide Out Full Width; 4 Adjustable Half Width
Temperature-controlled Drawers 1 Full Width Pantry
Smart Compatibility
Connectivity No
Works With No
Warming Drawer Details
Temperature Range -5/+5 FC 33/45 RC

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.6875"
  • Height: 69.875"
  • Depth: 36"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 26.8 (cu. ft.)
  • Fresh Food Capacity: 19.03 (cu. ft.)
  • Freezer Capacity: 7.77 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: No

Bruits De Reacutefrigeacuterateur Ce Qui Est Normal Et Ce Qui Ne Lest Pas

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.6 out of 5

62% of reviewers recommend this product.

1 Stars

Factory Defective and Deemed Unrepairable.

k2026 9/17/2026

In less than 4 years our ice maker has had to be fixed 3 times. Recently our lights all the sudden went out in the refrigerator. The repair man went to fix it only to find out there was a factory defect. There was spray foam in the compartment that held the light in place. It had sealed over the connection so bad when he took the light out it left bare wires. Those wires are touching the foam which could be a fire hazard. Kithenaid support told the repairman it was unrepairable. After talking to support for 2 hours, they only offered me a 20% voucher to replace the fridge, but had be used on their site. That would have still been more expensive than buying at the local store. I'm no stuck with a factory defective refrigerator that is less than 5 years old. The problem is you will not know you have this defect until the lights go out and it could be a fire hazard.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

4 Stars

Lights Don't stay lit

LGMG 7/10/2026

The bright lights inside are what I really loved. Unfortunately, they have not worked at the top of the refrigerator since we got it. A repair guy came out & replaced some switch or something in the freezer & said it is a common malfunction in these refrigerators. Well, that lasted all of about 3 weeks & they started flashing off & on again, mostly off & now rarely ever come on. Another thing is how to clean under the pull-out shelf, & the drawers are a pain to take out to clean if anything spills behind them. I find it hard to put tall pitchers in but can usually rearrange to push the 1/2 shelf back to make them fit. The ice is always stale, so I'm always dumping it & the filters are really expensive & don't last very long. It does keep things cold. Sometimes if something is on the back wall it will freeze which is not good if it's a fruit or vegetable that wouldn't fit in the drawer.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Looks Great at First, Quality Issues Down the Line

butabi22 6/27/2026

I bought this KitchenAid French Door Refrigerator because of its premium look and the promise of the KitchenAid quality. Unfortunately, after a few years of normal use, it has turned into an expensive, unsightly headache. There are two major flaws you should know about before buying: The "PrintShield" Finish Peels: This is a known, widespread issue. The PrintShield coating has started entirely peeling away near the corners of the external water/ice dispenser. It looks incredibly cheap and messy. When I contacted customer service, I was told the only way to fix it is to replace the entire stainless steel door panel, which costs a fortune out of pocket. A premium finish shouldn't flake off from normal everyday use. Interior Lighting Failure: The LED interior lights completely failed. Doing a quick search online, this is another incredibly common defect with this model's control board/wiring. Getting up in the middle of the night or trying to find groceries in darkness is infuriating for a fridge at this price point. The Verdict: When it works, it™€™s a beautiful fridge with great layout options. But KitchenAid's build quality does not match its premium price tag. If you buy this, expect the finish to degrade around the dispenser and the interior lights to go dark. I expected much better longevity from this brand.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Crap! ðŸ' Stay away!

Leeroy 4/10/2026

Every piece of equipment we™€™ve bought from them in our new build has broke within nine months
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Don't buy

Billie bob 3/20/2026

We bought this refrigerator and once the year warranty ended, the refrigerator started to rust around the ice maker. $2,300 for an appliance that is supposed to be high end, very disappointed.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Worst Refrigerator I™€™ve Ever Owned and Defective

Gracia Patricia 2/10/2026

If I could give zero stars, I would. This is by far the worst refrigerator I have ever owned. I only had this refrigerator for two years, and during that short time it was nothing but problems. In the first year, the ice maker broke five times. Because I purchased Lowe™€™s extended warranty, the refrigerator was eventually replaced. In the second year, after the replacement, the ice maker stopped working again and had to be repaired four more times. Shortly after that, the refrigerator completely stopped cooling. The only reason I didn™€™t lose all my money is because the extended warranty ultimately issued me a check for what I paid. Without that warranty, I would have been stuck with a total loss. This refrigerator is garbage. The ice maker is a constant failure point, and overall reliability is nonexistent. KitchenAid should seriously consider discontinuing this model. I would never recommend it to anyone.
Originally posted on Kitchenaid.com

No, I do not recommend this product

2 Stars

No lights

Richee 12/2/2025

Unfortunately they don™€™t make them like they used to. This is my second refrigerator because the lights went out in the first one. Now the lights have gone out in this one . also. Out of warranty and out of luck.
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

Working great!

MT 22 11/30/2025

No issues since it's purchase 4 years ago and daily use.
Originally posted on Kitchenaid.com

Yes, I recommend this product

4 Stars

nothing special

Tbde52 11/27/2025

Coil froze up the first month, interior lights went out the first year, exterior finish easy to dent, exterior water filler won't handle an oversized mug.
Originally posted on Kitchenaid.com

Yes, I recommend this product

1 Stars

Horrible reliability

Neverworks 11/24/2025

Bought this fridge 7/2022 and has never worked for more than 8 months without needing a repair. Would be a fantastic fridge if it actually worked.
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

Love my fridge!

tx4kings 11/15/2025

I ordered my refrigerator during the pandemic so it took a while to get it, but once I did...I love it!
Originally posted on Kitchenaid.com

Yes, I recommend this product

4 Stars

Love my frig

Redpanzie 11/3/2025

We love everything about the refrigerator except for the lights keep going out which are very expensive defense. We would also like it to be about two or 3 square feet bigger.
Originally posted on Kitchenaid.com

Yes, I recommend this product

4 Stars

4 years in

Msmitha 10/27/2025

Purchased the product 4 years back. Has been an excellent refrigerator. Had to replace the initial delivery due to nickes/cosmetic problems and it took nearly a year. Other than being hard to balance, it's been a good product.
Originally posted on Kitchenaid.com

Yes, I recommend this product

4 Stars

Very nice refrigerator

Tcubic 10/21/2025

I really like this refrigerator. I think the only flaw would be having to move this heavy appliance out when we want to take out shelves or drawers to clean them.
Originally posted on Kitchenaid.com

Yes, I recommend this product

2 Stars

Lighting is a nightmare

Disappointed with KAid 10/10/2025

LED lights which ™€˜never need replacement™€™ according to the owners manual have died twice. I spent $200 the first time and now live with a dark fridge. Same light both times.
Originally posted on Kitchenaid.com

No, I do not recommend this product

3 Stars

It's ok

Migueilto 9/8/2025

Been a pretty good fridge though after roughly 2 years of service we had to perform a manual defrost in order for it to cool properly. I don't feel that that should be necessary to do. Complete power down and move of all food from fridge and freezer to another unit while this one thawed out. It worked but if this is the norm that's unreasonable.
Originally posted on Kitchenaid.com

No, I do not recommend this product

3 Stars

Unreliable

jj2025 9/4/2025

Bought this 2 years ago and a motor for cooling has gone out. Had to go 3 weeks without fridge and using the neighbors
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

5 Stars

still going strong

3 dog night 8/26/2025

have had this fridge now for 5 years now and it is holding up well. the top led lights did quit working on year two, but the side lights still work. i do like this fridge.
Originally posted on Kitchenaid.com

Yes, I recommend this product

1 Stars

Not good after 2 years

RoseGee 8/18/2025

We bought this refrigerator through HD May 2023. The water/ice dispenser area is rusting, to my knowledge, stainless steel does not rust. I purchased the protection plan through HD just to be told "aesthetic" issues are not covered. I called KitchenAid, and I get the "it's been over a year" spiel, so now I am stuck with a rusty expensive refrigerator and KitchenAid Customer Service can't even offer a solution - Ive been a KitchenAid Customer for over 10 yrs and never an issue - I am frustrated with the lack of care from your customer service staff and even more frustrated with the quality of your product.
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

KitchenAid is great!

AV@2 7/31/2025

We purchased a KitchenAid refrigerator because we have always heard that this brand represents top quality. After being disappointed by a number of other brand appliances, we decided to give KitchenAid a try. We have been very satisfied with the overall excellence in this product. We will continue to only purchase KitchenAid products
Originally posted on Kitchenaid.com

Yes, I recommend this product

4 Stars

Good Overall Refrigerator

Sloya 7/21/2025

Baught this for a second home in the Arizona Desert. The unit works great, and I only have one small complaint about the unit. It is slow on making ice. The indoor ice and water feature is a plus. Very quiet unit.
Originally posted on Kitchenaid.com

Yes, I recommend this product

2 Stars

Factory Issues

Tjjohn4 7/16/2025

I would like to rate this higher, but this has been an issue to say the least. Three of same units needed to be delivered due to issues from the factory. The first delivery, the shelves did not sit level due to the spine in the back being bent. So a second unit was delivered, and from the warehouse written on masking tape on the side of the fridge stating no power cord. We know this was from the factory as it was under the plastic wrap from the factory. Now, onto the third unit that I have had for a month now and the water dispenser doesn™€™t work correctly. It shows how much water is supposed to to dispensed but does not dispense hardly any water! Would just like a fridge that I paid good money for to work properly!
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

 Incentivized Review

1 Stars

Ice Maker a Bust

Teddy98 7/12/2025

Previously reviewed this with 3 stars (under Teddy 99) due to the ice maker issue. Since the 2 year warranty ended the ice maker has broken twice more and its currently not working. Last time I called Kitchen Aid, they kept me on hold for over 15 minutes before I hung up. Do not recommend.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

5 Stars

KitchenAid the Best!!

Pleasie 7/11/2025

I purchased in the month of June and installed by the end of June, although I went through several issues with installation, it was well worth it's timely installment. I have always purchased KitchenAid's refrigerators knowing the quality of their products. I am very pleased with my new KitchenAid French Door Refrigerator! Thank you.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

DO NOT BUY THIS ™€¦™€¦ITS JUNK

Pete Gwill 7/9/2025

We bought our kitchen aide refrigerator in 2022 and are about to replace it, but only after spending $700 + to repair it nothing seems to work. The ice machine has never worked properly.seems to only make ice October through March. April through September you™€™re lucky to have enough ice for four drinks. We could live with the sub par ice making but bow it just does not work. We replaced the circuit board and the heating element for the evaporator coil in the last month. My refridgerator is currently 65° in my freezer is a balmy 30°. I don™€™t think I can bear her to spend another dime on this piece of junk. You would think if you™€™re spending $2400 on a refrigerator even at least last six years. This is a joke.Do not buy anything kitchen aide except for a stand mixer.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

3 Stars

Unmet Expectations

JoseJ 6/30/2025

I bought this at the end of February and was delivered in the first week of March along with a Kitchen Aid dishwasher I purchased from Best Buy. I was really impressed and happy with the refrigerator. My family enjoys using the auto fill feature for water. We've never had a fancy fridge before so it was pretty exciting around the house. Then suddenly, about a month ago in July, the ice maker stopped making ice. That was a HUGE disappointment! That was the reason I bought this new fridge, our LG of ice maker stopped working after about 4 or 5 years. I did our research online and I was convinced that this was going to be the best refrigerator we have ever bought, it surely was the most expensive. Well, unfortunately, the disappointment didn't stop there. When I was finally able to get someone on the phone I was told that the next available appointment for a technician to come out was 2 weeks away. The customer support lady was from South Carolina and very friendly though, so that was a positive. Not having their customer service person not outsourced overseas was a huge plus. So far my family and I are happy with our dishwasher, but our refrigerator leaves us with a huge disappointment.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Stay away from this refrigerator

WP Ken 6/28/2025

DO NOT BUY!!! I have owned this model for 7 years and have needed 3 EXPENSIVE service calls. Nice looking product with poor reliability. No more Kitchen Aid or Whirlpool products for me!
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Macro and refrigerator broken at the same time.

Ordoncar 6/17/2025

They should invest in quality, not appearance. Can someone help me?
Originally posted on Kitchenaid.com

No, I do not recommend this product

2 Stars

All that glitters is not gold

Ordoncar 6/17/2025

CaI bought a Whirlpool refrigerator model MRF767SDHZ for $2,146.27 in 2020. It was broken all year for various reasons. In 2021, on the verge of a heart attack, they allowed me to exchange it. Figuring that more expensive is better quality, I added $200.00 for a Kitchenaid, the KRFF507HPS02. This refrigerator looks great, it's very convenient, but after 3 years I already had to repair the defrost system for $629.16. Since I've been making a living collecting things that others no longer want, I thought it was time to buy the rest of the set: a microwave extractor hood and a conventional electric stove. Finally, the kitchen of my dreams, but today, when I opened the refrigerator, I saw that three of the lights were off, and the microwave makes a noise that sounds like it's going to explode and doesn't heat up. I'm horrified to think how much it's going to cost me to fix all that junk. They should invest in quality, not appearance. Can someone help me?
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

1 Stars

Nothing But Trouble

Brandon H 6/13/2025

The quality of this refrigerator is terrible. We have owned this refrigerator for a little less than 5 years. In that time, the harness and fan assembly in the freezer compartment has been replaced twice. The first time was for a failed bi-metal and the second time was due to a fan motor failure on the new part 8 months later. The icemaker had to be replaced due to a failed thermistor and now there is a sealed system problem. While trying to set up a warranty repair for the sealed system through Kitchenaid/Whirlpool, they attempted to upsell repair plans. This has easily been the worst major appliance we've purchased over the course of owning 3 homes. I am confident that this is the last Kitchenaid/Whirlpool product we will ever purchase.
Originally posted on Kitchenaid.com

No, I do not recommend this product

3 Stars

Review

Colub 6/9/2025

Very loud, ice maker is also loud and small . Nothing exciting
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

5 Stars

So big!

KelleyW 6/3/2025

Love my new fridge! So spacious! The best refrigerator I™€™ve ever owned!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Absolutely do not buy any of their refrigerators!!

Refrigerator Poor 5/28/2025

Third kitchenaid refrigerator in less than 8 years. First one had a freezer issue had to get fixed. Moved after that so not sure if it kept working or not. Second refrigerator was the 5 door that I would have to try to defrost with a blow dryer to keep it going because Kitchenaid would not replace. It finally quit and the appliance place I bought it from let me pay cost for a new one. I stupidly went with another KItchenaid to match the rest of my Kitchenaid appliances. Shame on me. Third one I™€™ve had 2 years and 2 months and the compressor went out. My local appliance place does not deal with closed system issues and said I should call Kitchenaid because there is in fact a service pointer for this issue and model and that parts and labor should be free. Then it was time to deal with the poor customer service. Don™€™t waste your time with the live chat function and be prepared to waste a lot of time on hold trying to get some help from customer service which will tell you parts and labor are free but you have to pay for the technician to com out. They can™€™t tell you the exact cost and don™€™t know for sure if the people they are recommending actually work on the closed system. I™€™ve probably spent at $10000 on KItchenaid appliances. It is the refrigerators that are an issue for me. Kitchenaid rep is telling me unfortunately the warranty is up. Don™€™t waste your time and money with any of their refrigerators or expect to be $3000-$5000 every 2 years or so. All my friends and family that know about it keep asking me what brand do you have so I know not to buy it. If your™€™re reading this review, I™€™m trying to save you the frustration, hassle, and MONEY! Doubting theyll even post this.
Originally posted on Kitchenaid.com

No, I do not recommend this product

3 Stars

Good refrigerator

Jvcpco 5/20/2025

Ice maker is already no longer working. We have had it only 2 years
Originally posted on Kitchenaid.com

No, I do not recommend this product

3 Stars

NOT ALL THAT GOOD FOR A PREMIUM BRAND

MDW27 5/16/2025

My five year old refrigerator ice maker has stopped working and after multiple service calls was diagnosed as unrepairable due to excessive cost of parts and labor to fix. Not what I would have expected from the KitchenAid brand. Thankful I had a service plan from AHS to cover some of the cost of replacement.
Originally posted on Kitchenaid.com

No, I do not recommend this product

3 Stars

Amazing refrigerator with one flaw

Teddy99 5/12/2025

I bought this refrigerator March 2023 thru Costco. Overall the refrigerator works well and is durable. The water dispenser that measures the water is very convenient. The only flaw is the ice maker that™€™s broken 3 times in 2 years. No repair person can tell me why this occurs or how to prevent a recurrence. Without this issue, I™€™d easily give it 5 stars.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Lasted only 2.5 yrs

Christine53081 5/9/2025

Don™€™t waste your money. It only lasted 2.5 yrs and the fridge stopped cooling. I am out $3,228.29 not to mention another $363 for Best Buy to diagnose and replace a part that did not fix the problem. Come on Kitchen Aid, stand behind your brand!
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

3 Stars

Makes horrible noises

Mel3363 5/9/2025

The fridge works fine, but it makes horrible noises most of the time. It is much louder than our dishwasher when it runs. It's very disappointing since my kitchen is attached to my living room. When it starts making noise you can hear it throughout the house.
Originally posted on Kitchenaid.com

No, I do not recommend this product

2 Stars

Refrigerator

Me12901 5/7/2025

This is the second refrigerator, I had to replace the first one during covid times due to it not working correctly. I wanted to keep all my appliances to match so purchased another. This refrigerator is now showing what appears rust line near dispenser front of door. The interior slide out for the bottom tray has a broken piece which makes it difficult to slide out
Originally posted on Kitchenaid.com

No, I do not recommend this product

3 Stars

It's ok but not worth the money

Vaughn t 4/29/2025

This refrigerator seems to work on ..I have had to replace the ide door motor 2 x now and to be honest the interior design is not very good. I wouldn't buy another kitchen aid.
Originally posted on Kitchenaid.com

No, I do not recommend this product

3 Stars

Great Refrigerator

Jan416 4/25/2025

I have had this refrigerator for five years now and I really like it, but it wasn™€™t always that way. We had a lot of problems at first and a lot of repairs. Thankfully it was under warranty and now that everything has been fixed I feel like I have a new refrigerator. Just keeping my fingers crossed that it lasts another five years.
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

Print shield is great!

Shar84 4/24/2025

I have had this for four years with no problems. The ability to dispense water while door is open is a great added feature.
Originally posted on Kitchenaid.com

Yes, I recommend this product

3 Stars

Pull out tray unnecessary; had to replace lights

Dasey 4/23/2025

After a few days, we uninstalled the pullout tray. It was wasting space. After two years, we had to replace the lights. After cleaning it out the other day, the lights are blinking again! The icemaker leaks and causes rust on the hinge of the fridge door. The ice dispenser sounds like a freight train! I would not buy this fridge again. Did not deal with KitchenAid for the repairs. We bought a maintenance agreement from the seller. I like the solid trays in the freezer. When you open the door, the warm air doesn™€™t immediately get to your food. I like the use of space in the doors and the location of the icemaker. It™€™s a stainless steel look, without the maintenance that goes with true stainless steel. :-)
Originally posted on Kitchenaid.com

No, I do not recommend this product

4 Stars

Great Fridge

mftwoo 4/23/2025

The Freezer handle has started to work its way loose from where it is secured in the front of the freezer drawer but have not had any other issues with this item.
Originally posted on Kitchenaid.com

Yes, I recommend this product

5 Stars

Still happy with purchase

Tiffanysells4u 4/22/2025

I picked this brand and am completely satisfied. No issues.
Originally posted on Kitchenaid.com

Yes, I recommend this product

2 Stars

Not Happy!

Hoff322 4/22/2025

We bought our KitchenAid double door bottom freezer refrigerator about three years ago. About one month after the three-year date the refrigerator just stopped working. We had someone come out and said it was the compressor. Unfortunately, KitchenAid did not have a warranty for this. I had to shell out $500 to get this fixed! Since when do appliances only last three years and almost exactly a month after the warranty!
Originally posted on Kitchenaid.com

No, I do not recommend this product

2 Stars

Maybe it was the installation

Don’t buy from Home Depot 4/22/2025

I had to get three refrigerators before I accepted the installation. And then I had to buy insurance for three years It saved me a lot of money because I had to have a freezer door replaced, I had to have the lights replaced, the condenser Didn™€™t work after two years. Ridiculous
Originally posted on Kitchenaid.com

No, I do not recommend this product

3 Stars

Good refrigerator, sucky ice maker!

Jenn9876 4/22/2025

Refrigerator works well, like the lighting and the design, the ice maker is terrible. Has failed on us multiple times, not warrantied like it should have been. Repair costs $150-$400 each time. They don't make appliances like they used to.
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

Love KitchenAid

Preeder 4/22/2025

I Love my KitchenAid refrigerator. Haven't had any problems! KitchenAid stand mixers are the best. Bought my first stand mixer in 1978 and had it for 44 years. Bought a 6qt KitchenAid mixer three years ago. My daughter-in-law has my old mixer. KitchenAid is the best!
Originally posted on Kitchenaid.com

Yes, I recommend this product

1 Stars

Awful

Cynthia 23 4/22/2025

awful , rusted in less than a year - handle came off twice
Originally posted on Kitchenaid.com

No, I do not recommend this product